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The Other Party’s Insurance Adjuster Keeps Calling: What Should I Do?

If you have been involved in an accident case in Southern Maryland, we here at the Law Office of Robert Castro suggest that you do NOT talk with the insurance adjuster for the other party until you have consulted with experienced Maryland personal injury attorneys. If the adjuster keeps calling, we suggest you reject the call. If you answer the call, you might get drawn into a conversation. Do not let that happen until you have consulted with an attorney.

We would like you to contact us for a consultation. Our number is (301) 870-1200. But, if you do not want to contact us, please contact a different personal injury law firm. You need some advice and counsel before having conversations with an insurance adjuster for the other party.

Why? The insurance adjuster is probably just trying to figure out what happened during the accident. However, what you say to the adjuster can and will be used during the insurance settlement negotiations and, if litigation is filed, in the legal proceedings. If you were injured in the accident, your words can and will be used AGAINST you. The same is true if you are the at-fault party.

Further, it is not about being less than truthful with the insurance adjuster. Rather, the situation encourages you to say things that, maybe, you think are true but are not really true. Or, the situation encourages you to give an answer when, in reality, you do not know the answer. Keep in mind that adjusters are hired to be personable and friendly. This is the best sort of person to get “good” answers from accident victims. In this sense, “good” means “good” for the insurance company. The insurance company always wants to pay as little as it possibly can. The insurance adjuster works for the insurance company, not for you.

Take, for example, the seemingly simple question: “Were you okay after the accident?” Now, this might seem like a friendly expression of concern for your well-being if you were the victim of the accident. But, there is a deep legal purpose to the question. If you were “okay,” then the insurance company would not have to pay compensation for medical bills, hospital visits, surgeries, etc. The other problem with this question is its vagueness. What does “okay” mean in this context? Maybe you were “okay” in the sense that you were not bleeding. But were you in shock or did you suffer internal injuries that did not manifest until the next day? Finally, do you really know whether you were “okay” after the accident? A medical doctor is better qualified to answer that question.

This is an example of just one question. The whole interview with the adjuster will be full of questions like this that will have a nice surface level but will hide deeper legal purposes. This is why you need to consult with skilled and seasoned Maryland personal injury attorneys first.

Contact Waldorf, MD Personal Injury Attorney Robert Castro Today

This article has been provided by the Law Office of Robert Castro. For more information or questions, contact our office to speak to an experienced Maryland personal injury lawyer at (301) 870-1200. We are Waldorf, Personal Injury lawyers. Our address is 2670 Crain Highway, Waldorf, MD 20601.